Scheduled for June 09, 2025 at 2:00 AM – 5:00 AM
Affects
DE - Frankfurt Infrastructure
Under maintenance from 2:00 AM to 5:00 AM
Prism Backbone
Under maintenance from 2:00 AM to 5:00 AM
UK - London Infrastructure (Legacy)
Under maintenance from 2:00 AM to 5:00 AM
Completed
June 09, 2025 at 5:00 AMCompleted
June 09, 2025 at 5:00 AMMaintenance has completed successfully
In progress
June 09, 2025 at 2:00 AMIn progress
June 09, 2025 at 2:00 AMMaintenance is now in progress
Planned
June 09, 2025 at 2:00 AMPlanned
June 09, 2025 at 2:00 AMlatest update:
Maintenance rescheduled. Will happen the day after due to unforeseen issues with the panel earlier today.
Hey everyone,
Just a heads-up that we’ll be migrating our London location to Frankfurt starting tonight at 10:00 PM GMT-4. This is part of a broader infrastructure upgrade to improve reliability and protection across Europe. We initially moved from Falkenstein to London after some issues with Neorotect + the Ryzen 9000 upgrade.
Apologies for the short notice, but this also includes the replacement of our lon1 node which has intermittently had issues (that we've fixed for the most part after the three occurrences. it just needs to be replaced), which means clients on that node will experience up to 30 minutes of downtime during the transition.
What to expect:
Servers will move to our Frankfurt deployment
IPs will switch to our own subnets
GlobalSecureLayer (GSL) DDoS mitigation will go live for stronger, more consistent protection
Downtime:
If you’re using a prsm.sh subdomain or anything that we provide, you’re good to go — DNS will update automatically.
If you’re using the raw IP directly, you’ll need to update it after the migration.
Thanks for bearing with us — we’ll send out confirmations once your server has been moved.
— The Prism Team
