Prism - Ashburn user backup storage experiencing issues with backup creation – Incident details

Ashburn Mass Offsite Storage experiencing major outage

Ashburn user backup storage experiencing issues with backup creation

Investigating
Major outage
Started about 2 months ago

Affected

Backup Machines

Major outage from 4:57 AM to 12:00 AM

Ashburn Mass Offsite Storage

Major outage from 4:57 AM to 12:00 AM

Updates
  • Investigating
    Investigating

    We are currently investigating this incident.

    The affected infrastructure includes nodes ASH-1 through ASH-45 and NYC-1 through NYC-18, as well as all regional assets within the Dallas (DAL), Miami (MIA), Los Angeles (LAX), and London (LON) sectors.