Prism - Core Webfront Unreachable (4/5 shards) – Incident details

All systems operational

Core Webfront Unreachable (4/5 shards)

Resolved
Partial outage
Started about 23 hours agoLasted 7 minutes

Affected

Core Webfront

Partial outage from 7:51 AM to 7:57 AM, Operational from 7:54 AM to 7:58 AM

Billing Panel

Partial outage from 7:51 AM to 7:57 AM, Operational from 7:57 AM to 7:58 AM

Game Panel (Replica Aggregate)

Partial outage from 7:51 AM to 7:54 AM, Operational from 7:54 AM to 7:58 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.