Prism - Legacy Node Migrations (Ashburn, Dallas, Frankfurt, and Singapore) – Maintenance details

Legacy Node Migrations (Ashburn, Dallas, Frankfurt, and Singapore)

Completed
Scheduled for April 05, 2026 at 4:00 PM – 7:00 PM

Affects

ASH - Ashburn, US (US-East-1)

Under maintenance from 4:00 PM to 7:00 PM

ASH-1

Under maintenance from 4:00 PM to 7:00 PM

ASH-2

Under maintenance from 4:00 PM to 7:00 PM

ASH-3

Under maintenance from 4:00 PM to 7:00 PM

ASH-5

Under maintenance from 4:00 PM to 7:00 PM

ASH-6

Under maintenance from 4:00 PM to 7:00 PM

Updates
  • Completed
    April 05, 2026 at 7:00 PM
    Completed
    April 05, 2026 at 7:00 PM
    Maintenance has completed successfully
  • In progress
    April 05, 2026 at 4:00 PM
    In progress
    April 05, 2026 at 4:00 PM
    Maintenance is now in progress
  • Planned
    April 05, 2026 at 4:00 PM
    Planned
    April 05, 2026 at 4:00 PM

    Hello,

    We will be performing emergency migrations on the following machines:

    Ashburn: ASH-1, ASH-2, ASH-3, ASH-5, ASH-6, ASH-10, ASH-13, ASH-28, ASH-29, ASH-30 Frankfurt: FRA-1, FRA-2, FRA-3, FRA-4, FRA-5, FRA-6 Dallas: DAL-3 Singapore: SGP-1

    These machines are running legacy deployments that are incompatible with our automated infrastructure management platform. Each machine will be manually reinstalled and redeployed to bring it in line with our current stack. This process may result in an IP address change for affected servers.

    The maintenance window is scheduled for 3 hours, though the individual impact per server will range from approximately 5 to 30 minutes of downtime.

    For servers in Ashburn and Frankfurt, users have the option to migrate ahead of time through the panel. We recommend doing so at your earliest convenience so you can make any necessary adjustments, such as updating DNS records or firewall rules, on your own schedule.